Couldn’t find what you were looking for? Contact us.
- Is When You Wish an All-or-nothing fundraising platform?
- How do I raise money on When You Wish?
- What is When You Wish?
- What is the difference between Pledging and Donating?
- I have a small goal in mind. Can When You Wish help?
- Who can create a fundraiser?
- Account Setup
- How do I change my profile name?
- How can I switch the email address linked to my account?
- I can’t remember my password?
- Can I connect to When You Wish using my Facebook account?
- How do I delete my When You Wish account?
- About When You Wish
- Who is When You Wish?
- Where can I find out more about When You Wish?
- How do I contact When You Wish?
No, When You Wish is not and All-or-Nothing platform. A fundraiser is allowed to withdraw whatever amount the campaign has raised.
To get started it’s as easy as thinking up an idea and coming up with a goal! To be successful, you will have to create a project that packages a thoughtful presentation using video, images, storytelling and emotion to pitch the worthiness of the goal you have set. You will reach out to your audience of sympathetic donors. They can be family, friends, or depending on your cause, a fan or supporter base. Once visitors have seen your presentation. They’ll have the chance to become sponsors by giving cash or in kind contributions using the websites payment and market place tools.
When You Wish is an innovative crowdfunding website. We make it possible for people to raise funds for an idea, charity, or organization from many people instead of going to a single investor or donator.
Pledging means your money will be refunded if the fundraiser does not meet the goal it set for itself. A donation is an unconditional gift with no strings attached.
Maybe, goals are relative. The purpose of When You Wish is to make a big difference. A big difference to an individual might not be a lot of money. Evaluate the worthiness of your campaign on the difference it’s going to make for you.
When You Wish does not have an application process to fund raise. Any one can create a fundraiser. However, to make the most out of this platform, campaign managers must carefully plan their fundraiser by providing a video, pictures and a detail-oriented description alongside utilizing the reward system and efficiently promoting their fundraiser to increase the chances of getting fully funded.
Go to “My Settings” and click my profile settings.
To switch the email address linked to your account under “My Settings” click on “Account”.
No problem! Click on “Forgot Password”.
Yes, click “login using Facebook” on the sign in screen. We will never post information without your consent.
Deleting a When You Wish account is simple. In the “My Settings” menu click on “Account.” At the bottom of the page is a button that says, “Delete my Account.”
When You Wish is a Venice, California based company that provides an online market place for human aspirations. Since February 2012 When You Wish has connected people with a passion for helping others to those raising money for worthy goals, charitable needs, and creative ideas.
Click here to contact us.
- What is my time limit to raise funds?
- Are rewards required?
- Is there a limit to the amount of money I can raise?
- What happens if a fundraiser reaches its goal before the goal date?
- Can I alter my goal after my fundraiser is published?
- Can I alter my deadline after my fundraiser is published?
- Can my fundraiser be edited after it is published?
- Can I retry my fundraiser if I don’t meet my goal?
- How do I know someone won’t copy my fundraising idea?
- Who owns the rights to my fundraiser or idea?
- Can I have more than one fundraiser running at a time?
- How long does it take to obtain the funds I have raised?
- How do I acquire the money I raised?
- When do I get the money that I have raised?
- What are your age and location requirements for starting a fundraiser?
- Can I run a fundraiser as a non-profit?
- What does it cost to raise money on When You Wish?
- What items am I allowed to offer as a reward?
- Can I limit the quantity of rewards offered?
- How can I get my sponsors information to get them what I promised?
- Fundraiser Media
- Is a video required to publish a fundraiser?
- What is an acceptable file size for my images?
- Can I embed media in my fundraiser descriptions?
- Can I add another video after my fundraiser has been published?
- Can I use copyrighted material in my fundraiser?
- Obligations and Credibility
- Who is responsible for fulfilling the promises of a fundraiser?
- How do sponsors know I am legitimate?
- For what reason would my fundraiser be removed from the website?
- I can’t fufill my project rewards. What should I do?
- Featured Fundraisers
- How can I become a featured fundraiser?
- Fundraiser Updates
- How do I update my fundraiser?
- Can I add media to my updates?
- What information should I update my sponsors with?
- Do my sponsors get notified whenever I update my fundraiser?
- Do fundraisers have access to contributor contact information?
You may select a fundraiser duration of up to 55 days.
When You Wish is powered on the idea of campaigns. Campaigns work because they have a deadline: they have a specific goal, there is a sense of urgency to reach that goal, and there is a feeling of accomplishment once the goal has been met.
Rewards are not required, but highly encouraged. They are the best way to entice someone to give to your fundraiser.
There is no limit to the amount you can raise but we encourage you to be practical about what you really need. We want you to price your rewards fairly and be realistic about how big your network of potential sponsors might be.
Congratulations! And keep going! Once you reach your goal you can continue to raise funds until the deadline.
Generally no, once you publish your fundraiser it is live and altering your goal and deadline is not allowed. Contact us if you have further questions.
Generally no, once you publish your fundraiser it is live and altering your goal and deadline is not allowed. Contact us if you have further questions.
Yes! Click on “Edit Fundraiser” on your fundraiser’s page.
Yes, if you don’t meet your goal you can try again with a duplicate fundraiser. Try checking out our tips section for a little extra help!
If you’re requesting money publicly it’s inherent that you will need to share your ideas. For private fundraisers or those that would benefit from secrecy then When You Wish also offers unlisted fundraisers. These are not included in our search results and category pages.
You do! You own 100% of everything included in your fundraiser.
Yes! You can have as many going at once as you can handle.
After your campaign has ended, you can withdraw the funds from PayPal by going to the withdraw button in the top right hand corner of the page. It can take about 5 days for all payments to clear.
Fundraiser creators can only acquire the money they have raised at the end of their fundraiser and only through PayPal. If a creator does not have a PayPal account, they must create one. Once a fundraiser is over, creators will see a green Withdraw link on the upper right hand corner of their homepage. This will only occur if the user is signed on to their When You Wish account. Once the link is clicked, the withdrawal process will initiate.
They money raised is only obtainable after the fundraiser has ended.
To be eligilble for a fundraiser you must be able to create a PayPal Account. You must be at least 18 years old and a US resident or one of the countries listed on PayPal Worldwide.
Absolutely! You will be asked for your Tax ID when creating a fundraiser.
It is absolutely free to create a fundraiser. At the end of your campaign, When You Wish will charge you a 5% fee on whatever you raise.
Your fundraiser is also subject to third party transaction fees collected by our payment processors. These fees are 2.9% plus $0.30 per transaction.
When you withdraw, for US based fundraisers there is a small fee capped at $1. For international fundraisers this fee is 2% of what you raise capped at $20. That means for non-US based fundraisers regardless of how much you raise the fee will never be greater than $20.
All-in you'll end up paying about 8% to fundraise.
Copies of things, fundraiser mementos, and experiences like tickets to special events or one on one access to the fundraisers creator are a good start. Be creative price your rewards fairly and make sure you can deliver.
Yes, when creating a reward specify the number of rewards available or click unlimited if there are no item limits.
All of your sponsors names, emails, and contribution information is listed on the Sponsors tab within the Edit Fundraiser screens. Make sure you are signed onto your account, click on the Edit Fundraiser button and there you will see the Sponsors tab.
A video is not required to publish, but highly encouraged! Almost all successful fundraisers have a video.
Images must be 5MB or less. They should be JPEG, PNG, BMP, or GIF.
Images and videos can be easily embedded in your fundraiser descriptions by clicking the insert image/ insert youtube button in the “Fundraiser Description” toolbar.
Yes, you can replace your primary video or add supplementary videos to your project description.
You can only use copyrighted material in your fundraiser if you have explicit permission to do so. Otherwise just stick with material you have created!
The fundraiser creator is responsible for executing on the goals of the fundraiser.
Fundraiser creators who have done a lot of work putting together a thoughtful presentation that’s backed by their own face and name shouldn’t have problems establishing their credibility. A well-crafted video with a personal on camera appeal that explains who you are and what you need is the best way to make a connection with your potential sponsors. You can then use your description to provide supporting detail and present persuasive evidence. Sponsors who are hooked in by your pitch will naturally have questions, make sure to respond to messages and comments in a timely manner and broadcast big news or general progress via updates. The hard work that goes into satisfying these guidelines shows your sponsor you’re running an honest campaign for a compelling cause and not just panhandling on the Internet.
Generally, When You Wish does not judge the worthiness, content, or subject matter of fundraisers. We will remove racist, pornographic, or hateful material at our sole discretion and without explanation.
Depending on your fundraiser When You Wish may have resources in the form of contacts, mentors, vendors, or knowledge that can assist you in fulfillment. Contact us for details. However if you have made every effort to ship your rewards and know you cannot fulfill your obligations, contributions are expected to be returned.
Create a fundraiser with an engaging story, video and description. The When You Wish Team will find you! We are always looking for the next featured fundraiser!
Go to your fundraisers page and click the updates tab.
Yes, go to your fundraisers updates tab and add media using the toolbar.
You should update your sponsors with the progress of your fundraiser. Let your supporters know how you are doing and keep them informed of news or changes! Be honest and transparent so as not to surprise sponsors with setbacks that might occur.
Yes. Sponsors will be sent the update via email by default unless they have set their notifications off.
Yes, there is a sponsor page where fund creators can access the contact information of the contributors.
- What is Pledging?
- What is Donating?
- What does it mean to sponsor a fundraiser?
- What does it mean to pledge my goods or services?
- Am I able to contribute anonymously?
- Does the amount of my contribution become public knowledge?
- Does the creator of the fundraiser receive any of my private information?
- If I make a pledge what happens if the fundraiser does not reach it’s goal?
- Can I contribute with cash or a check?
- Am I able to change my contribution amount?
- Is my contribution tax deductible?
- Can I give money to a fundraiser in another country?
- If I contribute to a fundraiser when will I be charged?
- How can I contribute to fundraiser with a credit card through PayPal?
- How do I know my reward will be delivered?
- How do fundraiser creators get my info to send me rewards?
- Where can I find out when my reward will be delivered?
- I still have not received my reward. What can I do?
- How do I know the fundraiser creator is who they say they are?
- Where can I get answers to questions about a fundraiser?
- How do I know a fundraiser is legitimate?
A Pledge is when a sponsor gives to a fundraiser conditionally if the fundraiser’s goal is not reached the contribution is refunded.
A donation is an unconditional contribution to a fundraiser.
To contribute to a fundraiser means you have offered them funds in return for a selected reward or just out of the goodness of your heart. There are two ways to contribute, Pledging and Donating.
When You Wish gives sponsors the unique opportunity to contribute to a fundraiser by selling their goods or services. How does it work? A Seller can list items on a fundraiser’s page and the proceeds of the sales benefit the fundraiser. It’s an opportunity for you to contribute to a fundraiser by doing something meaningful with your talent, skill, or valuable items.
Yes! When you contribute you will have the option of contributing publicly, anonymously, or in the name of someone else.
No. Your name is listed, but never the amount you contributed.
Yes, the creator receives your full name and email address, your contribution amount, and any rewards you’ve selected.
Once the fundraiser has reached it’s deadline and not reached it’s goal your pledge is refunded.
If you made a donation it’s different. Donations are unconditional gifts that are not returned if the fundraiser does not reach it’s goal.
No, all contributions will be conducted via our third party payment processors, Pay Pal.
No, not after completing your transaction, but you may create a new transaction if you wish!
Probably not. Some contributions may be tax deductible if the fundraiser was created by a registered non-profit organization. If the fundraiser creator has indicated that they are a non-profit your donation receipt will include it’s tax id number. When You Wish does not represent that any donation on it’s website is or is not tax deductible. Further questions about individual fundraisers should be directed to fundraiser creators or a professional tax advisor.
Your will be charged immediately upon contributing. If you made a pledge then your money will be refunded if the fundraiser does not meet it’s goal.
When you're ready to check out, click the proceed to payment button with the PayPal logo underneath.
You'll be taken to a secure page on PayPal. Look for a link below the log-in form reading Don't have a PayPal account? The screenshot below shows where to find this link:
You'll then be prompted to fill in your billing and credit card information. Once you submit your credit card information, you will return to When You Wish where you'll see a confirmation screen indicating that your contribution has been recieved.
Fulfillment of fundraiser rewards falls upon the fundraiser creator. Most creators fulfill their obligations eventually even if things become slow, difficult, or there are unexpected bumps in the road! However always be mindful that your contribution is legally a gift not a sale or a transaction.
When you donate fundraiser creators receive your account’s email address so that they are able to contact you directly. Your email is required in order for fundraiser creators to communicate with you regarding fulfillment of rewards.
Fundraiser creators provide estimated delivery times on their fundraiser’s rewards page. It’s also in your contribution receipt. Creators will update you about delivery changes.
Things happen, fundraisers on When You Wish are started by scrappy entrepreneurs, under-resourced artists, and people in need. Project creators estimate delivery dates, which may change unexpectedly. First, confirm the rewards estimated delivery date then check for updates to see if something has come up and the project creator needs more time to fulfill the reward. If the estimated delivery date has passed and there are no fundraiser updates. Request an update from the creator directly or publicly via a comment on the fundraiser page asking for an update.
Are you a fan of theirs or know them personally? Try doing a Google search and see what comes up. You also have the option of asking them questions directly or publicly on their fundraiser page. Most fundraiser creators are exactly who they say they are and have good intentions, but if something looks sketchy make sure to flag it so we can follow up.
The fundraiser creator can be messaged directly through his When You Wish account. You also have the option on commenting publicly on the fundraiser’s page.
Take time to look at the video the fundraiser is using and how detailed the description is. If you’re still not convinced, use your Google skills! You always have the option of asking them questions as well.